At ANZ, we understand that losing your card can bring your day to a grinding halt. So we've developed a way to securely replace your lost or stolen credit or debit card directly to your device. All you need to do is call us. Wherever you are, or whatever you're doing, with ANZ you can keep moving.
If you’ve already loaded your eligible ANZ card onto Apple Pay , Google Pay™, Samsung Pay™ or wearable payment device we can replace your card onto your deviceSuperscript 1. Gone are the days of waiting for your card to arrive in the mail before you can access your money again. Even better, your PIN will remain the same as the PIN on your original card.
Rest assured, with ANZ Falcon™ you’ll have round-the-clock card security to help protect your card in the event that it is lost or stolen.
Your compatible device will be updated with your new card details, meaning you can keep moving with whatever you’re doing, with the added peace of mind that ANZ has your money protected.
Get set up now:
If your card is lost or stolen, call us right away on the numbers below:
From overseas: +61 3 8699 6955
(to avoid charges please contact the local operator in the country you are in, from a landline, and request to make a reverse charge call to this number)
Apple Pay is a trademark of Apple Inc, registered in the U.S. and other countries.
Android, Google Pay, and the Google Logo are trademarks of Google LLC.
Samsung and Samsung Pay are trademarks or registered trademarks of Samsung Electronics Co., Ltd.
Fitbit and the Fitbit logo are trademarks or registered trademarks of Fitbit, Inc. in the U.S. and other countries.
Garmin, the Garmin logo, and the Garmin delta are trademarks of Garmin Ltd. or its subsidiaries and are registered in one or more countries, including the U.S. Garmin Pay is a trademark of Garmin Ltd. or its subsidiaries.
ANZ Falcon is a trademark of Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Falcon is a trademark of Fair Isaac Corporation.
Terms and conditions apply to the use of the ANZ App. Find out more.
Content on this page is accurate as at 22 January 2018 and is subject to change.
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Terms and Conditions available at www.anz.com and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.