Lost your card? Replace it to your device and keep moving with ANZ
At ANZ, we understand that losing your card can bring your day to a grinding halt. So we've developed a way to securely replace your lost or stolen credit or debit card directly to your device. All you need to do is call us. Wherever you are, or whatever you're doing, with ANZ you can keep moving.
How does it work?
If you’ve already loaded your eligible ANZ card onto Apple Pay , Google Pay™, Samsung Pay™ or wearable payment device we can replace your card onto your deviceSuperscript 1. Gone are the days of waiting for your card to arrive in the mail before you can access your money again. Even better, your PIN will remain the same as the PIN on your original card.
Haven’t added your cards to Apple Pay? Add your replaced lost or stolen credit or debit card to Apple Pay instantly from ANZ App – our everyday banking app to keep movingSuperscript 1.
What about your lost or stolen card?
Rest assured, with ANZ Falcon™ you’ll have round-the-clock card security to help protect your card in the event that it is lost or stolen.
Your compatible device will be updated with your new card details, meaning you can keep moving with whatever you’re doing, with the added peace of mind that ANZ has your money protected.
Get started today
Get set up now:
If your card is lost or stolen, call us right away on the numbers below:
Within Australia: 1800 033 844
From overseas: +61 3 8699 6955
(to avoid charges please contact the local operator in the country you are in, from a landline, and request to make a reverse charge call to this number)